GUC  has  contributed  an additional $30,000 to the Neighbor to Neighbor program to help people who are struggling to pay their utility bills due to unemployment or hospitalization  caused by  COVID-19.  

"We understand that the pandemic has affected  many of  our customers in a variety of ways and some may have  increased financial struggles," said General Manager / CEO Tony Cannon. "We want to make some assistance available to our neighbors in need."  

Neighbor to Neighbor  is a partnership between GUC and the Pitt County Department of Social Services (DSS) that  traditionally  provides  heating assistance in the winter. Since its start in 2001,  customers,  as well as  civic and religious groups,  have  donated to the program, with GUC matching their amounts up to $20,000 per year.  DSS administers the program and distributes the assistance.   

This  additional  $30,000 contribution to  the program  will provide utility assistance  to those in need.  Pitt County residents interested in applying for this special assistance should contact the DSS office at 252-902-1110. 

Customers who are having issues paying their utility bill can also request a payment arrangement with GUC to  spread out past due amounts over time. They  can  fill out an online form on our website, or  call 252-752-7166  to  speak with  a Customer Service Representative  about their specific situation.