Service Awards
10 Years
Megan Fowler, Customer Relations Support Analyst II
5 Years
Steve Ashley, Master Mechanic
Promotions
Garrett Ward, Electric Engineer Assistant I
Adam Garris, WWTP Maintenance Crew Leader
Chris Hill, WWTP Facility Manager
Davis Wynne, Lineworker Second Class
Jacob Roberti, Gas Systems Operator I
Bradley Hardee, Tree Trimmer Crew Leader
Spencer Dickerson, Gas Systems Technician III
Transfers
Matthew D McLawhorn, Lineworker Third Class
Cindy Burke, Support Analyst II
Congratulations
Congratulations to Adam Wainright, Systems Analyst II, and his wife, Casey, on the birth of their baby boy, Charles Ethan.
Condolences
We extend our sympathies to WTP Operator III Brad Dunn and his family on the recent passing of his father-in-law, Randy Kosior.
Thank You's
Dr. Bhibha Das called to commend Gas Service Specialist II John Sheppard for providing exceptional customer service while reconnecting her gas service following a routine meter change at her residence. Dr. Das shared that John was “awesome, amazing, and very professional” in ensuring that all her gas appliances were functioning properly after the service was restored. She expressed that she was highly impressed with his work ethic and outstanding level of customer care. John also received a commendation from Mr. Vernon, who called to compliment John for the excellent customer service he provided while responding to and completing a gas leak investigation at Mr. Vernon’s home. Mr. Vernon said that not only did John find two leaks, but he went above and beyond by remaining on site and meeting the contractor to show them exactly where the leaks were occurring. Mr. Vernon said that if John had not have been able to remain there, the contractor would have been unable to resolve the issues until the next week.
Mr. Brown with Trader Construction called to commend Paul Bunch, Gas Systems Crew Leader I, Shaun Pridgen, Gas Systems Technician II, and Austin Barrow, Gas Systems Technician I, for their excellent customer service. Mr. Brown expressed appreciation for their prompt response and high-quality work in resolving the gas service conflicts during the drainage update on Hudson Street. He mentioned that he was “very grateful for their hard work and dedication” in ensuring the upgrade proceeded as smoothly as possible.
Ms. Angle posted a thank you message on Facebook for Electric Troubleshooter Crew Leader Jason Smith, Lineworkers Second Class Kolton Stotesbury and Jordan Bradshaw, Electric Crew Leader David Bunch, Lineworkers First Class Matt McLawhorn and Oscar Meeks, and Lineworker Third Class Davis Wynne for getting the power restored in Stokes the morning of August 11th.
Ms. Stovall emailed to show her appreciation to Dylan Morris, WR Systems O/M Crew Leader I (Sewer), Quentin Pool, Systems O/M Technician II (Sewer), and AJ Jacobs, Systems O/M Technician I (Sewer), for their excellent customer service when resolving an issue with her sewer stopper. She mentioned not only that they were helpful but that they were “very kind, professional, and explained everything while also working quickly.” Ms. Stovall also expressed that they helped to make a stressful situation a lot easier.
Mr. Rick Smiley emailed to compliment Marcus Pippins, WR Systems O/M Crew Leader I (Water), Matthew Clark, Systems O/M Technician III (Water), and Roberto Gomez, Systems O/M Technician II (Water), on their impromptu and greatly valued customer service while assisting in the search for the Rotary Club’s water meter. He mentioned how appreciative he was of their “attentiveness and willingness to lend their expertise,” and also expressed how this was a “fine example of GUC’s commitment to your customers and their needs.”
Mr. Hare called to thank WR Systems O/M Technicians III (Sewer) Dylan Clark and Tanner Hardee and Systems O/M Technician I Daniel Gonzalez for the excellent customer service they provided while installing an irrigation service at his residence.
New Hires



