GUC Begins Annual Pipeline Inspection
GUC Begins Annual Pipeline Inspection
Our Gas Department is conducting an annual inspection of natural gas pipelines. To maintain the safety of our gas lines, all portions of the gas system must be inspected in accordance with federal, state, and local guidelines to ensure compliance, system operation, and public safety. The Gas...
Customer Cloud Service and Cityworks Projects Go Live
Customer Cloud Service and Cityworks Projects Go Live
After 16 months of planning, testing, training, and other work, the Customer Cloud Service (CCS) system went live on Tuesday, February 20th. The cloud-based software is the upgrade to our Customer Care & Billing (CC&B) software from Oracle which holds and handles our customer information and...
February 2024 Cyber Talk
February 2024 Cyber Talk
Each month, ‘Cyber Talk’ will include statistics on GUC’s Phish Alert Button usage and, occasionally, any relevant cybersecurity or Information Technology (IT) tips or updates. Phish Alert Button Statistics IT is tracking use of the Phish Alert Button. The following statistics are from February 2024...
James Hardee Retires
James Hardee Retires
After almost 25 years of service with Greenville Utilities, Meter Field Technician III James Hardee has retired. The Electric Department’s Meter Section is responsible for approximately 134,500 electric, water, and gas meters on our systems. James was part of the Service Team responsible for...
Data Loss Prevention
Data Loss Prevention
We can probably all agree that nobody wants their personal information and data such as Social Security Numbers, bank accounts, and credit cards to get into the wrong hands. Sending that kind of data in an email can leave you, other people, or GUC exposed to all sorts of criminal activity. IT’s...