Customer Cloud Service Project Update
Customer Cloud Service Project Update
The project to upgrade our Customer Care & Billing software (CC&B) to cloud-based Customer Cloud Service (CCS) is successfully shifting into a new phase. The GUC team of employees and TMG Consulting, as well as other vendors, have been working on the solutioning phase since last fall. This includes...
Divers Visit Water Treatment Plant
Divers Visit Water Treatment Plant
Scuba divers recently spent a few weeks at our Water Treatment Plant (WTP) with a big task – replacing four intake screens in the Tar River. Turning river water into drinking water is quite a task with a lot of steps, and it all begins with bringing water from the Tar River into the WTP. Water...
March 2023 Cyber Talk
March 2023 Cyber Talk
Each month, ‘Cyber Talk’ will include statistics on GUC’s Phish Alert Button usage and, occasionally, any relevant cybersecurity or Information Technology (IT) tips or updates. This month, our Cyber Security Team would like to remind us that they have seen an increase in malicious phishing email...
Damage Prevention Most Valuable Professional 
Damage Prevention Most Valuable Professional 
Congratulations to Chief Utility Locator Will Prescott on his recognition as the North Carolina 811 Most Valuable Professional. NC 811 Education Liaison Howard Corey presented the award during a Gas Department meeting on March 23rd. Will was recognized for his ongoing commitment to the locate...
Water Treatment Plant Expansion Update
Water Treatment Plant Expansion Update
In keeping an eye towards our region’s growth and to serve our customers more effectively and efficiently, construction to expand our Water Treatment Plant (WTP) is wrapping up in the coming weeks. The project, which began in 2020, adds the capacity to treat another 10 million gallons of water per...