Service Awards

Tyrone Moore / 30 Years
Tyrone Moore, Water Resources Pipe Crew Leader I, recently celebrated 30 years of service with GUC. His crew is primarily responsible for light to medium water and sewer main (aka pipe) construction. They also install residential and commercial water and sewer services off our existing mains, replace valves, install two-inch meter vaults, and maintain and repair existing water and sewer mains. The work they do mostly involves mains ranging from 8-14 inches in diameter. Tyrone has also served on the Lighthouse Steering Team. He began his career at the Wastewater Treatment Plant as a General Utility Worker. Within the first year, he moved to Water Distribution as a Machine Operator and later a Pipe Layer before moving into his current position in 2016. One of the things Tyrone says he’s enjoyed most over the years is working with our customers. “I enjoy explaining to customers what we’re doing,” he said. “I take the time to show them and make sure they understand. I also enjoy working with the guys. I just like what I do. That’s why I’ve been here as long as I have.” 

Courtney Basile / 25 Years
Courtney Basile, Business Analyst III, recently celebrated 25 years of service with Greenville Utilities. She works in the Information Technology Department and is responsible for supporting the Customer Care & Billing System (CC&B) as well as the Customer Self-Service Portal (CSS). Her daily responsibilities include offering support and assistance to GUC employees with these applications. She also collaborates with employees throughout GUC for various project initiatives and acquisitions that integrate with CC&B and CSS.  “During my tenure at GUC, I have been involved in two billing system upgrades, with a third upgrade set to begin in the very near future.” said Courtney. “When I first started at GUC we were still using typewriters, so the advance in technology is truly amazing.”  

Tommy Culver / 20 Years
Tommy Culver, Electric Shop Technician, has celebrated 20 years of service with Greenville Utilities. Tommy works in the Electric Department Transformer Shop repairing transformers and other related items that crews typically bring in from a power line, like capacitor banks, regulators, streetlights, and reclosers, to name a few. It’s Tommy’s job to check out what’s brought to the shop and decide whether to scrap it, have GUC sell it for parts, or repair it. “I grew up in a military family and spent a few years in the Army myself, so I enjoy the stability that GUC has provided,” said Tommy. “I’ve lived in Greenville for 23 years and had never lived anywhere longer than three years before moving here. Getting a chance to know people for a long period of time and getting a chance to make friends has been nice.” 

15 Years 

Kyle Brown, Electric Planning Engineer 
Kevin Jones, Underground Lineworker 2nd Class 
Joshua Owens, Electric Control Systems Technician II 

5 Years 

Dillon Wade, Gas Engineer II 

Promotions

Justin Morris, Electric Control Systems Supervisor  
Alex Congleton, Water Resources Pipe Layer II  
Stacy Bullock, Billing Specialist III  
Cindy Burke, Customer Contact Representative II   
Latoria Barrett Cox, Stores Staff Support Specialist III 

Accomplishments

Congratulations to the following Water Treatment Plant employees on obtaining certifications from the NC Water Treatment Facility Operators Certification Board: Operator III Brooks Nobles received the C-Well certification; Laboratory Technician II Brooke Norton and Operator I Taylor Easter received the B-Surface certification; Laboratory Technician II Cheryl Irwin received the C-Distribution certification; and Distribution Water Quality Technician I Tyler Palochak received the C-Distribution certification. To obtain these certifications, employees attend weeklong schools where they study and are tested on a variety of topics including pumps, instrumentation, bacteriology, iron and manganese removal, corrosion control, lab procedures, disinfection, and more.   

Congratulations

Congratulations to Water Treatment Plant Operations Coordinator Ryan Gregory and his wife, Karoline, on the recent birth of their son, Kevin Webb Gregory. 

Thank You's

Mary Stoneham sent a compliment via the General Manager’s Office regarding several Gas Department employees who performed several leak investigations at her home as well as a service reconnection. Her letter notes that the employees were “professional and well trained,” and she expressed appreciate for all that they did to assist her. The employees who assisted Ms. Stoneham were Gas Systems Supervisor Glenn Crumpler, Gas Service Workers Senior Jason Haddock and John Sheppard, Gas Service Worker Justin Oakes, and Gas Systems Technician III Stephen Roebuck. 

Blair McPhatter wrote this five-star Google review on GUC’s Express Office Google page: “Quick and great service.” 

Shane Bennett wrote this five-star Google review on GUC’s main Google page: “Love {that} I can have my bill drafted and never have to think about it. Never had a bill over $260 (that’s water, trash, etc.). Very fair on the price compared to other power companies in NC.” 

New Hires

Roberto Gomez,
Water Resources Pipe Layer I 

Christianna Chance,
Electric Staff Support Specialist I