January 2025 Newsmakers

January 2025 Newsmakers

January 31, 2025

Service Awards

15 Years
Antwyne Tyson, Customer Programs Coordinator/Analyst

10 Years
Krystle Frias-Nunez, IT Systems Analyst II
Chris Padgett, Assistant General Manager/Chief Administrative Officer

5 Years
Joey Breeden, Gas Engineering Assistant II
Tye Nichols, Cashier II

Promotions

Cole Hartley, Lineworker Second Class
Lance Smith, Electric Engineer Assistant I
Doug Boone, Electric Engineer II
Tanner Butler, Water Systems O/M Technician III
Joshua Dilda, Water Systems O/M Technician III
Jason Harmon, WWTP Operator II
Tevin Gilliam, Accounting Technician I

Transfers

Kolby Chesson, WWTP Maintenance Mechanic I

Accomplishments

Congratulations to WTP Operator III Jose Ricca on his recent Grade 1 Collections Operator Certification through the NC Water Treatment Facility Operators Certification Board. To obtain this certification, employees must attend a board-approved school and pass the state exam.

Congratulations also to WTP Operation Crew Leader Brooks Nobles on his recent Grade 1 Physical/Chemical Operator Certification through the NC Department of Environmental Quality’s Board of the Water Pollution Control System Operators Certification Commission. To obtain this certification, employees must attend a board-approved certification school and pass the state exam.

Congratulations

Congratulations to Systems O/M Technician III Dylan Morris and his wife, Makenna, on the birth of their son, Bridger Allen Morris.

Congratulations to Organizational Development & Training Manager Carrie Peed and her husband, Mark, on the birth of their fifth grandchild, Aven Tate Barrera.

Sympathies

Our sympathies to WWTP Inventory Work Management Coordinator Jay Wetherington and his wife, Customer Relations Sr. Administrative Assistant LeAnne, on the passing of Jay’s grandfather, John Amabile.

We extend our condolences to Tree Trimmer II Bradley Hardee and his mother, retiree Tammie Hardee, on the passing of his father and her husband, Perry Hardee.

We also extend our sympathies to Gas Compliance Coordinator Eric Phillips on the passing of his father, Jerry D. Phillips.

Our Condolences to WWTP Crew Leader Jesse Powers on the passing of his father, Jesse Powers, Jr.

Our sympathies to WR Systems Facilities Manager Bryan Bland on the passing of his father, James Earl Bland.

Thank You's

Ms. Wagner called to thank Customer Contact Representative II Jean Ricks for how she went “above and beyond” to help her have a great experience with GUC.

Mr. Drumheller called to compliment how pleasant Customer Contact Representative II Gretchen Maloney was during their phone call and what “a great job Gretchen did to explain his bill and autopay.”

Customer Contact Representative II Nicholas Corsaro and Electric Engineer Assistant II Brad Burroughs received a compliment from a customer who wrote that they had “been amazed with their service” and with “how responsive and easy to work with” they and all of GUC was.

Mr. Wooten called to thank Gas Staff Support Specialist Karyn Wilson for providing “phenomenal” customer service. He said she was “knowledgeable, pleasant, and polite” and he was extremely grateful for her help.

Mr. Elwin thanked Customer Contact Representative I Sarah Pippins for “explaining everything so well and taking the time to help.” He said, “I am so happy I got a hold of a professional customer service representative.”

Mrs. Speight called to thank Meter Field Tech I Jonathan Flynn for helping her find a water leak. She said he was “very professional and helpful” and that she really appreciated the effort he put into providing great customer service.