Aerial view of construction site

Projects

Cityworks Project Update

Cityworks Project Update

The project to replace Oracle’s Work & Asset Management and Mobile Workforce Management systems with Cityworks has moved into two new phases or “Task Orders” (TO) in April. The week of April 11th, the Gas Department kicked off TO-04. The Core Team and leadership went through Cityworks demonstrations...

Windows Upgrade Gets a Boost from ECU Capstone Project

Windows Upgrade Gets a Boost from ECU Capstone Project

Believe it or not, it’s time for another Windows upgrade, this time to Windows 11. While it’s not as grand and all-consuming as the last update, we are given the option with Windows 11 to enable, and even customize, a device encryption feature called BitLocker. An ECU capstone project, spearheaded...

Customer Cloud Service Project Update

Customer Cloud Service Project Update

The project to upgrade our Customer Care & Billing software (CC&B) to cloud-based Customer Cloud Service (CCS) is successfully shifting into a new phase. The GUC team of employees and TMG Consulting, as well as other vendors, have been working on the solutioning phase since last fall. This includes...

Recent Posts

Recent Posts

Main Office

July/August 2026: Capital Projects Digest

Service crews relocate and install a water main on Radio Station Road.

Spotlight On Water Resources: Behind the Scenes with Water Service Crews

Board Notes

August 2026 Board Notes

Durk Tyson, Director of Gas Systems

Leadership Q&A with Durk Tyson, Director of Gas Systems

Finance

Finance Earns Triple Crown for 10th Consecutive Year

September Birthdays

September 2026 Birthdays