Customer Cloud Service Project Well Underway
Customer Cloud Service Project Well Underway
Our Customer Care & Billing (CC&B) system that was launched in July 2016 is due for an upgrade to the most recent version, Oracle Customer Cloud Service (CCS). Moving to what’s called “next gen software” in the cloud is a big project involving a lot of GUC employees working closely with vendors. The...
November 2022 Cyber Talk
November 2022 Cyber Talk
Each month, ‘Cyber Talk’ will include statistics on GUC’s Phish Alert Button usage and, occasionally, any relevant cybersecurity or Information Technology (IT) tips or updates. Phish Alert Button Statistics IT is tracking use of the Phish Alert Button. The following statistics are from November 2022...
Cooking It Up With Safety
Cooking It Up With Safety
Holidays bring people together with the family dinner often being the highlight of the day. The United States Fire Administration estimates more than 2,000 residential fires are reported each Thanksgiving, with cooking the leading cause (69%). Use these tips to help keep your holiday safe. Stay in...
GUC Cell Phone & iPad Transition to FirstNet
GUC Cell Phone & iPad Transition to FirstNet
Over the past few months, IT has been working with all GUC departments to test how FirstNet mobile coverage compares to Verizon. FirstNet is a cellular network that is tailored to first responders and provided by AT&T. Whenever there is a natural disaster or other situation where the cellular...
Honoring All For Their Service
Honoring All For Their Service
Greenville Utilities observes Veteran’s Day each year and acknowledges veterans who currently work at GUC in the November Spotlight. Please join us in honoring the following veterans and let us know if someone is missing from this list. You can call or email Emily Garner by November 23rd at 329-2175...