Service Awards

5 Years
Lynette Smith, Customer Contact Representative I
Lena Previll, Senior Human Resources Manager
Karyn Wilson, Natural Gas Customer Records Clerk
Robby Bright, Natural Gas Supply Analyst II
Travis Lancaster, WWTP Operator III

10 Years
Alex Li, GIS Systems Analyst II

15 Years
Nikia Best-Manuel, Water Resources Customer Records Clerk
Natalie O'Neal, Electric Senior Administrative Assistant
David Springer, Assistant Director of Water Resources

Promotions

Alan Cummings, Assistant Stores Manager 
William Clanton, Electric Substation Lineworker 2nd Class 
Jose Ricca, Water Treatment Plant Operator III 
Charles Hathaway, Water Resources Pipe Layer III 
James Cooke, Electric Substation/Controls Engineering Assistant II 
Tracy Colville, Water Resources Systems Maintenance Crew Leader 
Tucker Foell, Electric Overhead Lineworker 3rd Class 
Chris Hudson, Electric Underground Lineworker 2nd Class
Lena Previll, Senior Human Resources Manager 

Accomplishments

Congratulations to Tracy Williams, Electric Staff Support Specialist III, on her recent graduation from North Carolina Wesleyan College with a Master of Business Administration.  

Congratulations

Congratulations to Electric Control Systems Technician II Aaron Lyons and his wife, Elizabeth, on the birth of their daughter, Abbigail. 

Sympathies

Our deepest condolences to Stormi Amendt, Water Treatment Plant Laboratory Technician II, on the passing of her grandmother, Catherine Spicer. 

Our condolences to Kevin Smith, Wastewater Treatment Plant Operator III, on the recent passing of his wife, Louisa Dowd Smith.  

Our deepest condolences to Josh Dickens, Water Resources Systems Maintenance Crew Leader, on the loss of his mother, Beverly Jean Stokoe Dickens.

Thank You's

Anna D. left a five-star GUC Google review with a compliment for Collections Supervisor Jolene Donaldson. Anna said Jolene helped she and her mom set up auto draft. “[Jolene] returned my calls in a timely manner and resolved our issue,” wrote Anna, “so I wanted to publicly thank you all for great customer service!” 

Lisa Overman sent an email via our website complimenting Customer Contact Representative I Nathan Johnson and Customer Relations Staff Support Specialist I Carolyn Jones. “Their prompt service with smiling faces, warmth, and friendliness was refreshing and much appreciated,” she wrote. “Truly customer service at its best!” 

New Hires

Scott Brinson,
Fleet Manager  

William James,
Buyer I 

Brandon Johnson,
Water Resources Pipe Layer I 

David Nicholson,
Part-time Water Treatment Plant Operator 

Briley Sutton,
Gas Systems Technician I