August 2022
GUC is preparing to launch a text notification system that will inform customers about power outages around the clock. The goals are to provide an excellent service to our customers and reduce the number of calls coming into the Call Center and Control Room during...
Every employee at Greenville Utilities is to be congratulated for providing excellent customer service! During a recent customer satisfaction survey, a vast majority of those called upon gave their experiences with GUC employees a high rating....
Viral Wastewater MonitoringÂ
Since January 2021, GUC’s Wastewater Treatment Plant (WWTP) has been one of 21 sites across North Carolina assisting the NC Department of Health and Human Services (NC DHHS)...
The Electric Department launched a Smart Thermostat Pilot Program on August 1st. The program is a partnership with ecobee, a smart thermostat company, and provides incentives for customers who have an ecobee smart thermostat in their home and sign up for the program...
