April 2016 Optics Update
April 2016 Optics Update
We are excited about the new Customer Self Service section on our website that will go live early this summer. More than just a better user-interface which is also mobile-friendly, you will be able to take advantage of new features that will give you more flexibility in how you manage your GUC...
Lisa Briley Retires
Lisa Briley Retires
Lisa Briley, Administrative Assistant in the Electric Department, recently retired after 20 years with Greenville Utilities. Lisa worked closely with Roger Jones, Director of Electric Systems, and her administrative staff to ensure that all of the department's administrative functions, including...
Land Purchase for New Operations Center
Land Purchase for New Operations Center
With an eye to the future, the Greenville Utilities Board of Commissioners voted in April to move towards the potential purchase of land to relocate the Operations Center, currently located at 801 Mumford Road. The 82 acre site under consideration is located on NC Highway 43 and adjacent to the...
March's Featured Employee: Keshia Pierce
March's Featured Employee: Keshia Pierce
GUC's Call Center handles between 500 and 1,500 calls each day, and Customer Contact Representative Keshia Pierce is one of the many smiling faces that customers hear through the phone. From new service setup to disconnects, transfers, and answering a variety of questions, she does a lot to help out...
Leonard Roberson Retires
Leonard Roberson Retires
Leonard Roberson recently retired after more than 32 years of service. He began his career at GUC in 1983 as a Utility Laborer at the Water Treatment Plant. Six promotions later, he was a Pipe Crew Leader in the Water Resources Department. Leonard possessed many different skills within the...