April 2016 Optics Update

April 2016 Optics Update

April 1, 2016

We are excited about the new Customer Self Service section on our website that will go live early this summer. More than just a better user-interface which is also mobile-friendly, you will be able to take advantage of new features that will give you more flexibility in how you manage your GUC business.

Like now, you will be able to start/stop/transfer service, view and pay your bill, and review your usage. In the new site, you'll be able to set up your own user name and password (no more having to remember your account number after you register). You will also be able to select email notifications to alert you when your bill is ready, when it's due, and when it has been paid.

Good news for parents, roommates, and caregivers — using this site, you can give other people access to your account, either as a visitor (read only) or account holder (full access). If you have multiple accounts, you'll be able to enroll them all under one registered user name. That will be especially helpful if you own multiple properties. You can even give your accounts descriptive nicknames to help you keep track of them.

The new Customer Self Service area also has enhanced security features. The first time you sign on, you will need to register and verify your contact information. This involves several simple steps and we will have directions posted on our website to assist you.