Tyrone Moore / 25 years

Tyrone Moore, Water Resources Pipe Crew Leader I, recently celebrated 25 years of service with GUC. He began his career in Water as a General Utility Worker and was promoted to Machine Operator and Pipe Layer I, II, and III before moving into his current position in 2016. His crew primarily works on repairing small water service leaks and clearing sewer blockages. Tyrone also serves on the Lighthouse Steering Team. "The guys I work with are my favorite part of the job," he said. "I also like helping our customers." He and his wife, Jacklyn, have been married 26 years and have three grown children, Laquanda, Nikeeta, and Jamar. They also have three grandchildren, Ava, Daegeoina, and Zye. Tyrone enjoys music and spends a lot of his spare time as a keyboardist and deacon at his church.

Kevin Smith, 25 years

Kevin Smith recently celebrated 25 years of service with GUC. Kevin started out at GUC as a Laboratory Technician II at the Wastewater Treatment Plant (WWTP) before obtaining his current position as a WWTP Operator III. As an Operator, he continuously monitors pumping rates and all aspects of the biological treatment process, collects samples from different points in the treatment system for laboratory testing and analyses, and makes rounds every two hours to check the various stages of the treatment process. The information operators collect is entered in the Supervisory Control and Data Acquisition (SCADA) system, which is the heartbeat of the plant and tracks the trends at the WWTP. "Knowing that my work helps protect the environment is important to me," said Kevin. "It's great to work at a company like GUC." Kevin and his wife, Louisa, have two children: 17-year-old son, Nicholas and 15-year-old daughter, Cameron. Kevin likes to spend his free time with family, mostly at the kids' sporting events.

10 Years

Stephen Leggett, Electric Underground Lineworker III
Jason Gaskins, Electric Overhead Lineworker I

5 Years

Roger Waterfield, Gas Systems Technician II
Sean Smith, Customer Relations Contact Representative I
Patrick Sherrod, Water Resources Systems Maintenance Crew Leader
Paul Bunch, Gas Systems Technician III

Thank You's

The following thank you appeared in The Daily Reflector's "Bless Your Heart" (BYH) column on June 29, 2017: "BYH to Greenville Utilities Company for your quick response to the power outage in our neighborhood early Sunday morning. You also quickly resolved the problem and had our power back up and running in no time. I and my neighbors thank you."

Madelene Andrews called to transfer her service and mentioned how great Customer Contact Representative Kirsten Suggs and Customer Contact Representative Allisyn Sanchez were throughout the process. "They were very nice and helpful," she said.

Lynette Whichard called to compliment Gas Systems Crew Leader William Morning and Gas Systems Technician Justin Oakes on their excellent customer service when responding to a gas leak. "I am very thankful for their prompt, courteous, and professional customer service," she said. "Kudos to Greenville Utilities for the great work they are providing to the community."

Rick Owens emailed a thank you note to all employees that responded to a power outage on Pitt Community College's (PCC) campus. "Your teams showed up on campus quickly and worked diligently in the extreme heat to get the issue resolved as quickly as possible," he wrote. "Several of the gentlemen were on their way home when they changed course and came to campus instead." Mr. Owens also stated that before the employees left for the evening, they came up with a back-up plan and made sure that PCC's Director of Facilities Services and Mr. Owens were up to date. The employees who responded to the outage included Underground Maintenance Crew Leader Michael McGowan; Underground Electric Distribution Supervisor Ryan Hardee; Troubleshooter Crew Leader Timmy Pollard; Substation Control Engineer Ken Wade; Overhead Lineworker Steven Briley; Underground Lineworkers Lin Bunting, Calvin Whitehead, Travis Ransom, Chad Hines, and David Guy; and Engineering Coordinator Brian Murphy.

William Redding called to thank Energy Services Officer Jonathan Sergeant for the service he provided when identifying a water leak issue. "Jonathan provided exceptional service in helping me determine the potential source of the water leak," he said.

Sheila Smith called to show her appreciation to Customer Contact Representative Robin Wyrick for helping her get her utilities turned on. "She provided me with the best customer service possible," she said.

Promotions

Linda Hinton, Systems Dispatcher II
Kristen Jarman, General Manager's Office Staff Support Specialist III
Nick Klapp, IT Support Specialist Supervisor

Congratulations

Congratulations to Overhead Electric Lineworker Earl Harris on his recent marriage to Carol Harris.

Sympathies

Our condolences are extended to Electric Administrative Assistant Natalie O'Neal on the death of her father, Earl O'Neal Sr.
Our condolences also go to IT Applications Manager John Little on the death of his mother, Constance Little.

New Hires