News

2024

March

Customer Cloud Service and Cityworks Projects Go Live

Customer Cloud Service and Cityworks Projects Go Live

After 16 months of planning, testing, training, and other work, the Customer Cloud Service (CCS) system went live on Tuesday, February 20th. The cloud-based software is the upgrade to our Customer Care & Billing (CC&B) software from Oracle which holds and handles our customer information and...

February

Data Loss Prevention

Data Loss Prevention

We can probably all agree that nobody wants their personal information and data such as Social Security Numbers, bank accounts, and credit cards to get into the wrong hands. Sending that kind of data in an email can leave you, other people, or GUC exposed to all sorts of criminal activity. IT’s...

Inside HR: Supervisor's Toolkit

Inside HR: Supervisor's Toolkit

Our Human Resources team is continuing their Supervisor’s Toolkit sessions this year. This training program provides valuable insight for new leaders and serves as a refresher to seasoned leaders. This year’s Supervisor’s Toolkit training will feature one, three-hour class that focuses on the most...