Water Resources will soon begin “Operation Spring Clean,” our preventive maintenance program to ensure that customers continue to receive high quality water. Spring Clean will begin April 13th. During the eight-week program, roughly half of the 722 miles of water distribution lines on GUC’s system will be cleaned. The program involves opening fire hydrants and allowing them to flow freely for a short time.
“To minimize inconvenience to customers, cleaning will be conducted Sunday through Friday from
10 p.m. to 6 a.m.,” said David Springer, Director of Water Resources. “Water service should not be interrupted because of Operation Spring Clean; however, we advise customers to avoid using water, if possible, when their lines are being cleaned. Although there is no health risk, the cleaning process involves flushing the pipes with high velocities of water. As a result, water may be discolored for a short period of time. We advise customers to avoid washing clothes until the water is clear.”
If customers experience any air or discolored water in their water lines as a result of Operation Spring Clean, it’s also recommended to turn on the cold-water faucet in the bathtub and run the water for five to 10 minutes until it runs clear.
Information about the program has been posted on our website, guc.com, including an interactive map that identifies areas scheduled to be cleaned. GUC’s alert system will contact residential customers directly a few days prior to their flushing week to let them know the flushing will begin. We will also share the information on our social media pages. GUC will attempt to contact all businesses known to be open during 10 p.m. to 6 a.m. to advise them when cleaning will be done in their vicinity. Customers may call 252-551-1551 for specific information on Operation Spring Clean.
