News

2024

February

GUC Begins Annual Pipeline Inspection

GUC Begins Annual Pipeline Inspection

Our Gas Department is conducting an annual inspection of natural gas pipelines. To maintain the safety of our gas lines, all portions of the gas system must be inspected in accordance with federal, state, and local guidelines to ensure compliance, system operation, and public safety. The Gas...

Data Loss Prevention

Data Loss Prevention

We can probably all agree that nobody wants their personal information and data such as Social Security Numbers, bank accounts, and credit cards to get into the wrong hands. Sending that kind of data in an email can leave you, other people, or GUC exposed to all sorts of criminal activity. IT’s...

March

Customer Cloud Service and Cityworks Projects Go Live

Customer Cloud Service and Cityworks Projects Go Live

After 16 months of planning, testing, training, and other work, the Customer Cloud Service (CCS) system went live on Tuesday, February 20th. The cloud-based software is the upgrade to our Customer Care & Billing (CC&B) software from Oracle which holds and handles our customer information and...