March 2016
The Annual Contractor Awareness/Damage Prevention Breakfast and Seminar was held on April 14th at the Electric/Water Resources Maintenance Building. This annual event is sponsored by the Pitt County Utilities Coordinating Committee (PCUCC), along with NC811, CenturyLink, Suddenlink, Greenville...
We are excited about the new Customer Self Service section on our website that will go live early this summer. More than just a better user-interface which is also mobile-friendly, you will be able to take advantage of new features that will give you more flexibility in how you manage your GUC...
Lisa Briley, Administrative Assistant in the Electric Department, recently retired after 20 years with Greenville Utilities. Lisa worked closely with Roger Jones, Director of Electric Systems, and her administrative staff to ensure that all of the department's administrative functions, including...
With an eye to the future, the Greenville Utilities Board of Commissioners voted in April to move towards the potential purchase of land to relocate the Operations Center, currently located at 801 Mumford Road. The 82 acre site under consideration is located on NC Highway 43 and adjacent to the...
For the fifth year in a row, the purchasing section of GUC's Finance Department received the Sustained Professional Purchasing Award, presented by the Carolinas Association of Governmental Purchasing (CAGP). GUC is one of 13 member agencies throughout North Carolina and South Carolina to receive...
PCC Career Fair
These Greene County Pre-Kindergarten students were thrilled to have a visit from GUC's Sean Hawley (Information Technology) during...
Anita Cochran / 25 years
Anita Cochran recently celebrated 25 years of service here at Greenville Utilities. As a Revenue Protection Specialist, Anita collects revenue and bad debt along with other...
As a public utility offering four different services (electric, water, sewer and natural gas), we have a large operating budget to manage each year. In addition to annual operations, we also have a very significant capital budget for projects that stand out due to their large scale and cost...
Navigate is the final big phase of OPTICS that will give us the crucial elements used to tie all the tools together to improve the overall customer experience. This team is working hard to ensure a successful go-live in the coming months.
Excitement is in the air as we get closer to...
All employees were treated to breakfast on March 4th for an update on our Corporate Safety Initiative (CSI). We have had many successes with CSI over the last seven years, and have continued the stretch to reach new goals.
Goals
The updated CSI goals are:
- ...
Leonard Roberson recently retired after more than 32 years of service. He began his career at GUC in 1983 as a Utility Laborer at the Water Treatment Plant. Six promotions later, he was a Pipe Crew Leader in the Water Resources Department. Leonard possessed many different skills within the...
GUC's Call Center handles between 500 and 1,500 calls each day, and Customer Contact Representative Keshia Pierce is one of the many smiling faces that customers hear through the phone. From new service setup to disconnects, transfers, and answering a variety of questions, she does a lot to help...