2016
March
Leonard Roberson recently retired after more than 32 years of service. He began his career at GUC in 1983 as a Utility Laborer at the Water Treatment Plant. Six promotions later, he was a Pipe Crew Leader in the Water Resources Department. Leonard possessed many different skills within the...
As a public utility offering four different services (electric, water, sewer and natural gas), we have a large operating budget to manage each year. In addition to annual operations, we also have a very significant capital budget for projects that stand out due to their large scale and cost...
Navigate is the final big phase of OPTICS that will give us the crucial elements used to tie all the tools together to improve the overall customer experience. This team is working hard to ensure a successful go-live in the coming months.
Excitement is in the air as we get closer to...
All employees were treated to breakfast on March 4th for an update on our Corporate Safety Initiative (CSI). We have had many successes with CSI over the last seven years, and have continued the stretch to reach new goals.
Goals
The updated CSI goals are:
- ...
Anita Cochran / 25 years
Anita Cochran recently celebrated 25 years of service here at Greenville Utilities. As a Revenue Protection Specialist, Anita collects revenue and bad debt along with other...
GUC's Call Center handles between 500 and 1,500 calls each day, and Customer Contact Representative Keshia Pierce is one of the many smiling faces that customers hear through the phone. From new service setup to disconnects, transfers, and answering a variety of questions, she does a lot to help...
February
United Way
Hats off to our United Way Committee and to employees for a successful campaign. The committee works hard year-round raising awareness and money to support the mission of our local...
Wayne Hardee / 30 years
Wayne Hardee, Overhead Construction/Maintenance Supervisor in the Electric Department, recently celebrated 30 years of service with Greenville Utilities. He is responsible for supervising the daily work loads of six crews of Overhead Lineworkers and...
The GUC Board of Commissioners held its regular monthly meeting on February 18, 2016. Here are the highlights of those meetings:
Award of Bid for Electric POD Substation. GUC receives electric service from Duke Energy Progress (DEP) 230 kilovolt (kV) transmission lines that enter into our...
Navigate is the final big phase of OPTICS that will give us the crucial pieces used to tie the other areas together to improve the overall customer experience. This team is working hard to ensure a successful go-live in the coming months.
With the final OPTICS systems set to go...
After years of planning and work, the final phase of our OPTICS project, Navigate, is nearly complete. Arguably this last phase is the most important one as it ties all of the other components together and connects them to the customer. That is what OPTICS is all about — the customers we serve...
One of our very own Live Healthy America teams recently won the nation-wide weekly photo Captain's Challenge! Team S@ssy By Summer battled the vending machines and won with their nutritious snack made of fruits, nuts, and dairy.
...
David Smith, Gas Systems Supervisor, has retired after 29 years of service with Greenville Utilities. He was hired as an Equipment Operator and has subsequently worked as a Crew Leader, Utility Locator and Chief Utility Locator. David began his current position in 2001. In that role, he was...
Greenville Utilities was recently chosen as the North Carolina 811 (NC811) Safe Digging Partner. NC811 presented a recognition certificate and vehicle stickers to highlight GUC's commitment to damage prevention.
This month we continue our look at Customer Relations with Credit and Revenue Protection.
Credit Supervisor Antwyne Tyson manages these two sections, which includes six employees. His main responsibilities are overseeing the customer bankruptcy administration; handling third-party...
Our big GUC family is full of hard-working employees who are passionate about working here. From contract workers to the CEO, everyone has an important role to fill, like Occupational Health Nurse Sonia Pickens.
GUC and Vidant Health work in tandem to provide employees with nurses who keep...
Robert Scott recently retired after 30 years of service with GUC. Robert began his career in 1986 as an Electric Shop Technician. Since 1996, he's been a Substation Lineworker. He worked on the Substation Construction/Maintenance Crew responsible for the structural work when a substation is...
January
Ryan Hardee / 25 Years
Ryan Hardee, Underground Maintenance Crew Leader in the Electric Department, recently celebrated 25 years of service with Greenville Utilities. His crew "does it all," he said. "We do underground and overhead maintenance and troubleshooting throughout GUC's system...
For the fourth time in our 110 year history, we achieved an important milestone — one million consecutive man hours without a lost workday due to injury. It took all 451 of us nearly 15 months to achieve this accomplishment.
The first time we reached that mark was in September of 2010. We...
Pitt County is chock full of unique businesses and industries of all shapes and sizes. In fact, GUC's commercial account list takes the cake with diversity from boat builders and pharmaceuticals to metal extractors and hammock makers. One such company, Practicon, offers unique, high-end dental...
The GUC Board of Commissioners held its regular monthly meetings on December 17, 2015 and January 21, 2016. Here are the highlights of those meetings:
December:
Southside Pump Station Capital Budget Amendment. GUC's largest wastewater pumping station...
Chief Analytics Officer Todd Rouse recently retired after 28 years of service at Greenville Utilities, with 25 of those years in the Electric Department as the Substation and Controls Engineer.
As a lifelong resident of Pitt County, Todd said he has seen a lot of economic changes and...
The beginning of a new year gives us a chance to reflect on what we've been able to accomplish over the past year and what lies ahead. This year marks my 31st year in the utility industry. I've been fortunate to work with great people throughout the years and will put our team at GUC...